Contact information
Email [support email] for orders, returns, press and anything else. Every message is answered by a person, usually the same day.
Support runs by email, so every answer you get is in writing and there is a record of whatever we agree.
What to include
Your order number if you have one, and a photograph if something has arrived damaged. That is usually all we need to settle it in a single reply.
Where we trade
This store is operated by [shop name to be confirmed] and trades from the United States. We ship to the United States and the United Kingdom.
There is no phone line. Email reaches us faster and leaves both of us with a written record of whatever we agree.